FAQ — Alyssa Lane Studios

Question 1

How does the custom order process work?

Accepted Answer

It starts with a conversation. You tell me what you have in mind — the occasion, the materials you love, the person it's for — and I'll share ideas and options. Once we agree on a design, I'll get to work. Most pieces take one to two weeks from that point.

Question 2

Do you make Morse Code bracelets with a custom message?

Accepted Answer

Yes, and these are some of my favourite pieces to make. You choose the message — a name, a date, a word that matters — and I translate it into dots and dashes using sterling silver or gold-filled beads. To anyone else it looks like a beautiful bracelet. To you, it carries something private.

Question 3

What is your minimum order?

Accepted Answer

There is no minimum. I make pieces one at a time, so a single bracelet gets the same care and attention as a set of five. I'm retired and doing this for the love of it — I'm not trying to fill production quotas.

Question 4

Can I order a matching set for a group or wedding party?

Accepted Answer

Yes. I've made sets for bridesmaids, mothers and daughters, and close friends. Give me a little lead time — at least three to four weeks for larger sets — and we can make something everyone will treasure.

Question 5

What metals do you use?

Accepted Answer

I work with sterling silver (92.5% pure silver) and 14kt gold-filled wire and findings. Gold-filled is not the same as gold-plated — it has a thick layer of real gold bonded to a base metal, so it wears beautifully for years without tarnishing or flaking.

Question 6

Are your stones natural or synthetic?

Accepted Answer

All natural. I don't use synthetic or dyed stones. Each stone is chosen for its colour, character, and quality. Because they're natural, no two are identical — which is part of what makes each piece one of a kind.

Question 7

Are your pieces suitable for people with metal sensitivities?

Accepted Answer

Sterling silver and 14kt gold-filled are both good choices for sensitive skin. Neither contains nickel in meaningful amounts. If you have a known allergy, let me know and I'll make sure the findings and wire I use are appropriate for you.

Question 8

How do I measure my wrist?

Accepted Answer

Wrap a soft measuring tape or a strip of paper snugly around your wrist just below the wrist bone. Note the measurement in inches or centimetres. For a comfortable fit, I add about half an inch to that measurement. If you're between sizes or prefer a looser or snugger fit, just tell me.

Question 9

What sizes do you make?

Accepted Answer

I make bracelets from XS (5.5 inches / 14 cm) through XL (8 inches / 20 cm). If your wrist falls outside that range, I can still accommodate you — just mention it when you reach out.

Question 10

Can a bracelet be resized after I receive it?

Accepted Answer

In most cases, yes. Sterling silver and gold-filled cuffs can often be gently adjusted. Beaded bracelets on elastic can be remade at a new size. Send me a message and we'll figure out the best approach.

Question 11

Where do you ship?

Accepted Answer

I ship within the United States. If you're outside the US, reach out and I'll see what I can arrange — I've shipped internationally before and am happy to discuss it.

Question 12

How long does shipping take?

Accepted Answer

Once a piece is finished, I ship via USPS First Class or Priority Mail. First Class typically arrives in three to five business days; Priority in two to three. I'll send you a tracking number as soon as it ships.

Question 13

Do you accept returns?

Accepted Answer

Because most pieces are made to order, I don't accept returns for change of mind. However, if something arrives damaged or isn't what we agreed on, I will absolutely make it right. Just reach out within seven days of receiving your order.

Question 14

How should I store my bracelet?

Accepted Answer

Keep it in a small pouch or a jewellery box away from direct sunlight and humidity. Sterling silver tarnishes faster when exposed to air, so an airtight pouch or a zip-lock bag is ideal for pieces you don't wear every day.

Question 15

Can I wear my bracelet in the shower or swimming?

Accepted Answer

I'd recommend against it. Water, chlorine, and salt can accelerate tarnishing on silver and degrade leather cord over time. Take your bracelet off before swimming, showering, or doing dishes — it only takes a moment and it will last much longer.

Question 16

How do I clean my bracelet?

Accepted Answer

For sterling silver, a soft polishing cloth is all you need for everyday shine. For deeper tarnish, a small amount of mild dish soap in warm water, a gentle scrub with a soft toothbrush, and a thorough rinse works well. Dry it completely before storing. Avoid chemical dips — they can damage stones and patinas.

Question 17

How do I care for gold-filled pieces?

Accepted Answer

Gold-filled is wonderfully low-maintenance. Wipe it down with a soft, dry cloth after wearing to remove skin oils and lotions. If it needs a deeper clean, use mild soap and warm water — no scrubbing needed. Avoid abrasive cloths or polishing compounds, which can wear through the gold layer over time. With basic care, gold-filled pieces can last decades.

Question 18

How do I care for bracelets with natural stones?

Accepted Answer

Natural stones vary in hardness and porosity, so gentle is always best. Wipe them with a soft damp cloth — never soak them or use ultrasonic cleaners. Some stones (like turquoise and labradorite) are sensitive to chemicals, so keep them away from perfume, lotion, and cleaning products. Pat dry immediately after any contact with water.

Question 19

What should I avoid to keep my bracelet looking its best?

Accepted Answer

The biggest culprits are chemicals and moisture. Put your bracelet on after applying perfume, lotion, and hairspray — not before. Remove it before swimming, showering, exercising, or doing dishes. Chlorine and salt water are particularly harsh on both metals and elastic cord. A little mindfulness goes a long way toward keeping your piece beautiful for years.

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